Privacy Policy

Effective Date: January 1, 2026

1. Information We Collect

We collect the following types of personal information:

  • Account information: Name, email address, username, and encrypted password when you create an account or make a purchase.
  • Payment information: Payment details are processed securely by Stripe. We do not store your credit card numbers.
  • Usage data: Test results, progress data, study activity, and interaction with the platform.
  • Communication data: Information you provide when contacting us through our contact form.
  • Technical data: IP address, browser type, device information, and cookies for analytics and functionality.

2. How We Use Your Information

  • To provide and maintain our services, including account management and access to practice tests.
  • To process payments securely through Stripe.
  • To send transactional emails (account credentials, password resets, contact confirmations).
  • To track your test progress and provide personalised study recommendations.
  • To improve our platform based on aggregated, anonymised usage data.
  • To respond to your inquiries and provide customer support.

3. Third-Party Services

We use the following third-party services:

  • Stripe: For secure payment processing.
  • Resend: For transactional email delivery.
  • Vercel Analytics: For privacy-first website analytics (no personal data collected).

4. Cookies

We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how visitors use our site. You can control cookie settings through your browser. See our Cookie Policy for details.

5. Your Rights (PIPEDA Compliance)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access your personal information held by us.
  • Request correction of inaccurate information.
  • Withdraw consent for non-essential data processing.
  • Request deletion of your account and personal data.

6. Contact for Privacy Requests

For privacy-related inquiries or to exercise your rights, contact us at: privacy@citizenship-test.ca or through our contact form.